Business Hours: Monday-Friday, 8am-4:30pm (lobby) and 8am-5pm (phone)

Rochester Public Utility - We pledge, we deliver
  • Pay Bill
  • Outages
  • New Customers
    • Getting Started
    • Welcome to RPU
  • My Account
    • Log In
    • RPU Connect FAQs
    • How To Read Your Bill
    • Billing Fees, Deposits, and Payment Options
    • Report Outage
    • Start / Stop / Transfer Service
    • Rates & Fees
    • Residential Time-of-Use Rate Program
  • Rebates & Programs
    • Residential
      • Lead Service Line Replacement Program
      • Conserve & Save™ Rebates
      • Income Based Programs
      • Carbon Offset Program
      • Neighbors Chipping In
      • Neighborhood Energy Challenge - Energy Audits
      • Service Assured® Repair Program
      • Bring Your Own Device (BYOD) Smart Thermostat Program
    • Multifamily
      • Multifamily Energy Savings Program
    • Commercial
      • Conserve & Save™ Rebates
      • Demand vs. Energy
      • ENERGY STAR® Benchmarking
      • RPU's Retro-Commissioning (RCx) Program
    • State Rebate Programs, Grants, and Tax Incentives
      • State Initiatives
  • Outages & Safety
    • Report a Problem
    • Report a Street Light Outage
    • Gopher State One
    • Electric Line Safety
  • Construction Center
    • Safety
  • Education & Environment
    • Annual Arbor Day Celebration
    • Backflow Prevention Program
    • Community Resources
    • Conservation
    • Distributed Energy Resources - Solar
    • Drinking Water Week Open House
    • Education Opportunities
    • Electric Vehicles (EV)
    • Frost Level Map
    • Lake Zumbro Water Level
    • RPU Events Calendar
    • Smart Grid
    • Tree Program
    • Water Quality
    • MISO
  • About RPU
    • Mission / Values
    • Contact Us
    • Careers
    • History
    • Executive Team
    • Board Meetings & Minutes
    • Calendar
    • Board Policies
    • Annual Reports & Approved Budgets
    • Plugged In
    • PURPA Standards
    • Media Gallery
    • Newsroom