Business Hours: Monday-Friday, 8am-4:30pm (lobby) and 8am-5pm (phone)

Rochester Public Utility - We pledge, we deliver
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      • Lead Service Line Replacement Program
      • Conserve & Save™ Rebates
      • Income Based Programs
      • Carbon Offset Program
      • Neighbors Chipping In
      • Neighborhood Energy Challenge - Energy Audits
      • Service Assured® Repair Program
      • Bring Your Own Device (BYOD) Smart Thermostat Program
    • Multifamily
      • Multifamily Energy Savings Program
    • Commercial
      • Conserve & Save™ Rebates
      • Demand vs. Energy
      • ENERGY STAR® Benchmarking
      • RPU's Retro-Commissioning (RCx) Program
    • State Rebate Programs, Grants, and Tax Incentives
      • State Initiatives
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    • Report a Problem
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    • Drinking Water Week Open House
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  • Emergency Info
    • Electric Outage:
      507.280.9191
    • Water Outage:
      8am - 5pm: 507.280.1500
    • Water Outage:
      5 pm - 8 am: 507.280.9191
    • Sewer Backup or Overflow:
      507.328.2640
    • Pay by Phone:
      855.631.3643
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RPU Service Center Hours are Monday-Friday 8am-4:30pm (lobby) and 8am-5pm (phone)

 

Annual Reports & Approved Budgets

  1. Home
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  3. Annual Reports & Approved Budgets

 

If you’re looking for information on our governing body, the Utility Board, and its meetings, click here.


View our 2024 Annual Report

  • 2023 Annual Report
  • 2022 Annual Report
  • 2021 Annual Report
  • 2020 Annual Report
  • 2019 Annual Report
  • 2018 Annual Report
  • 2017 Annual Report
  • 2016 Annual Report
  • 2015 Annual Report
  • 2014 "Core Values: Driving Our Service"
  • 2013 "Putting our Best Foot Forward"
  • 2012 "Reflections"
  • 2011 "Customers and Community"
  • 2010 "Determined to Deliver" – Financial statements
  • 2009 "Leveraging Technology"
  • 2008 "Thinking Global, Acting Local"
  • 2007 "Investment Through Engagement"
  • 2006 "Success in What Matters"
  • 2005 "Community"
  • 2004 "Synergy"
  • 2003 "Building the Foundation"
  • 2002 "Teaming Up"

Approved Budget

  • 2021 Approved Budget
  • 2020 Approved Budget

City of Rochester budget summary web page

(To browse these files more quickly, download them to your computer by right clicking on the year link, selecting "Save Target As" and save it to your desktop. Then open the file from your desktop.)

Related Pages

  • Mission / Values
  • Contact Us
  • Careers
  • History
  • Executive Team
  • Board Meetings & Minutes
  • Board Meetings & Minutes Archive
  • Calendar
  • Board Policies
  • Plugged In - Thank You
  • Plugged In
  • PURPA Standards
  • Media Gallery
  • Newsroom
Contact Us
New Customers
Pay My Bill
Get Rebates
Solar

RPU Service Center

4000 East River Road NE
Rochester, MN, 55906

Business Hours

RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm

RPU Customer Care by phone: 507-280-1500

Monday-Friday, 8am-5pm

Customer Care

Contact a customer care representative today at 507-280-1500 or email us.

More about being a RPU Customer

Report an Outage

Electric Outage: 507-280-9191

Water Outage: 8am - 5pm: 507-280-1500

Water Outage: 5pm - 8am: 507-280-9191

More about outages

Associations

  • American Public Power: Member of Powering Strong Communities
  • American Water Works Association
  • WaterSense

Recognitions

  • Energy Star
  • RP3
  • Tree Line
  • Smart Energy
  • New Customers
    • Getting Started
    • Welcome to RPU
  • My Account
    • Log In
    • RPU Connect FAQs
    • How To Read Your Bill
    • Billing Fees, Deposits, and Payment Options
    • Report Outage
    • Start / Stop / Transfer Service
    • Rates & Fees
    • Residential Time-of-Use Rate Program
  • Rebates & Programs
    • Residential
      • Lead Service Line Replacement Program
      • Conserve & Save™ Rebates
      • Income Based Programs
      • Carbon Offset Program
      • Neighbors Chipping In
      • Neighborhood Energy Challenge - Energy Audits
      • Service Assured® Repair Program
      • Bring Your Own Device (BYOD) Smart Thermostat Program
    • Multifamily
      • Multifamily Energy Savings Program
    • Commercial
      • Conserve & Save™ Rebates
      • Demand vs. Energy
      • ENERGY STAR® Benchmarking
      • RPU's Retro-Commissioning (RCx) Program
    • State Rebate Programs, Grants, and Tax Incentives
      • State Initiatives
  • Outages & Safety
    • Report a Problem
    • Report a Street Light Outage
    • Gopher State One
    • Electric Line Safety
  • Construction Center
    • Safety
  • Education & Environment
    • Annual Arbor Day Celebration
    • Backflow Prevention Program
    • Community Resources
    • Conservation
    • Distributed Energy Resources - Solar
    • Drinking Water Week Open House
    • Education Opportunities
    • Electric Vehicles (EV)
    • Frost Level Map
    • Lake Zumbro Water Level
    • RPU Events Calendar
    • Smart Grid
    • Tree Program
    • Water Quality
    • MISO
  • About RPU
    • Mission / Values
    • Contact Us
    • Careers
    • History
    • Executive Team
    • Board Meetings & Minutes
    • Calendar
    • Board Policies
    • Annual Reports & Approved Budgets
    • Plugged In
    • PURPA Standards
    • Media Gallery
    • Newsroom

©2025 Rochester Public Utilities. All Rights Reserved. | Privacy Policy | Terms & Conditions

  • New Customers
    • Getting Started
    • Welcome to RPU
  • My Account
    • Log In
    • RPU Connect FAQs
    • How To Read Your Bill
    • Billing Fees, Deposits, and Payment Options
    • Report Outage
    • Start / Stop / Transfer Service
    • Rates & Fees
    • Residential Time-of-Use Rate Program
  • Rebates & Programs
    • Residential
      • Lead Service Line Replacement Program
      • Conserve & Save™ Rebates
      • Income Based Programs
      • Carbon Offset Program
      • Neighbors Chipping In
      • Neighborhood Energy Challenge - Energy Audits
      • Service Assured® Repair Program
      • Bring Your Own Device (BYOD) Smart Thermostat Program
    • Multifamily
      • Multifamily Energy Savings Program
    • Commercial
      • Conserve & Save™ Rebates
      • Demand vs. Energy
      • ENERGY STAR® Benchmarking
      • RPU's Retro-Commissioning (RCx) Program
    • State Rebate Programs, Grants, and Tax Incentives
      • State Initiatives
  • Outages & Safety
    • Report a Problem
    • Report a Street Light Outage
    • Gopher State One
    • Electric Line Safety
  • Construction Center
    • Safety
  • Education & Environment
    • Annual Arbor Day Celebration
    • Backflow Prevention Program
    • Community Resources
    • Conservation
    • Distributed Energy Resources - Solar
    • Drinking Water Week Open House
    • Education Opportunities
    • Electric Vehicles (EV)
    • Frost Level Map
    • Lake Zumbro Water Level
    • RPU Events Calendar
    • Smart Grid
    • Tree Program
    • Water Quality
    • MISO
  • About RPU
    • Mission / Values
    • Contact Us
    • Careers
    • History
    • Executive Team
    • Board Meetings & Minutes
    • Calendar
    • Board Policies
    • Annual Reports & Approved Budgets
    • Plugged In
    • PURPA Standards
    • Media Gallery
    • Newsroom
  • Power Outage Map
  • Community Resources
  • Contact Us