Advanced Metering
Rochester Public Utilities (RPU) is upgrading electric and water meters across our service territory as part of our Advanced Metering Project. These new meters will improve reliability, enhance outage detection, and provide customers with more detailed usage information through a future customer portal.
What is Advanced Metering?
Advanced metering uses upgraded electric and water meters that securely communicate with RPU through a two-way network. This modern system will allow us to:
- Remotely read meters
- Detect outages more quickly
- Early issue detection
- Provide you with detailed usage data through an enhanced customer portal (coming soon)
Current Installation Area
RPU is currently installing advanced water meters in Northwest Rochester. If you received a postcard from RPU, your property has been identified for installation, and you should schedule your appointment as soon as possible.
Customers who do not schedule their installation within two weeks of receiving their postcard may experience an interruption of water service until the meter upgrade is completed.
Installation Area Map
Use the interactive map below to determine whether your home or business is included in the current installation area.
- Enter your address in the “Find address or place” search box.
- If your address is highlighted within the shaded installation area, schedule your meter installation appointment with WESCO as soon as possible (see instructions below the map).
Schedule Your Water Meter Appointment
Once you've confirmed your property is in the current installation area, schedule your appointment using one of the following options:
- Book Online: Midwest Testing Scheduling page
- Call WESCO: 651-229-3504
- Use your unique code from your postcard
Electric meters
- Installation takes less than 15 minutes and you may experience a brief outage.
- No appointment needed, and you do not need to be home.
Water meters
- Installation takes 30–60 minutes.
- An appointment is required because the meter is located inside your home or business, and access is needed for installation.