WHAT IS THE “NEIGHBORS CHIPPING IN” PROGRAM?
Neighbors Chipping In is a voluntary program allowing RPU customers to help fellow RPU residential customers by agreeing to have their monthly utility bill “rounded up” to the next whole dollar or by an amount of their choosing. The gathering and disbursement of funds will go to RPU residential customers struggling to pay their RPU utility bill(s). Recipients of Neighbors Chipping In funds must have an active RPU residential account and meet income-qualified guidelines.
RPU is collaborating with Three Rivers Community Action (Three Rivers). They are going to help RPU allocate one hundred percent (100%) of your donated dollars to RPU residential customers who need it the most. Three Rivers is the ideal partner in this venture because they already qualify and administer federal dollars to RPU residential customers as part of their annual Energy Assistance program (EAP). When there are not enough EAP funds available, Neighbors Chipping In will help supplement the need within our community.
FREQUENTLY ASKED QUESTIONS (FAQs)
HOW TO ENROLL
If you wish to participate, you must have an active RPU account. Either call Customer Care at 507-280-1500 or Download an enrollment form (or use the one in the brochure) and return it to RPU Customer Care. You may discontinue your donations at any time by contacting us.
IF YOU NEED HELP PAYING YOUR UTILITY BILL
If you are a customer in need of financial assistance to pay your utility bill, please contact Three Rivers at 1-800-277-8418 or ThreeRiversCap.org.