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Emergency Contact
Conserve & Save

Customer Service: 507.280.1500 or 800.778.3421
Electric Outage: 507.280.9191
Water Outage: 8am - 5pm: 507.280.1500
Water Outage: 5 pm - 8 am: 507.280.9191
Pay by Phone: 855.631.3643

CONSERVE energy and SAVE money using the RPU Conserve & Save^® rebate program!

Plug In to Spring

In our March/April Issue of Plugged In, learn about RPU’s Lead Service Line Replacement Program, hear from our General Manager, and read up on rebates, and much more!

Read issue online

Water Tower and Wellhouse Open House

In celebration of Drinking Water Week, join us on Friday, May 9 between 2:00-6:00pm for a guided tour of the Apache Mall Water Tower and Wellhouse!

Learn more

COLD WEATHER PROTECTION APPLICATION

The Cold Weather Rule (CWR) window is October 1- April 30. If you are an eligible customer in need of support from the CWR, please fill out the application and return it to RPU Customer Care.

APPLICATION

Look for our NEW Tune-Up Rebates in 2025 for Central ACs and Air Source Heat Pumps

Choose from three options
for a $20, $40, or $60 rebate.

DOWNLOAD A
REBATE APPLICATION

NEW LOBBY HOURS

Effective January 2, our new lobby hours are
Monday - Friday 8:00 AM - 4:30 PM.

Customer Care by Phone is
Monday - Friday 8:00 AM - 5:00 PM.

Prepare for Summer Energy Savings

Attend our FREE workshop and qualify for a $75 home energy audit!

Learn More

New Customers

Pay My Bill

Get Rebates

Solar

Behind the Meter

The latest news, updates, notices and more!

RPU Recognized as a Smart Energy Provider

November 4, 2024—ROCHESTER, MINN. — Rochester Public Utilities (RPU) has been awarded a Smart Energy Provider (SEP) designation from the American Public Power Association for demonstrating a commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support the goal of read more »

RPU Customer Care Building

About RPU

Rochester Public Utilities (RPU) is a municipally-owned electric and water utility located in Rochester, MN. RPU serves more than 60,000 electric customers and 42,000 water customers. RPU operates under the direction of a five member, mayor-appointed Utility Board and under the Rochester City Council.