• Customer Service: 507.280.1500 or 800.778.3421
  • Electric Outage: 507.280.9191
  • Water Outage: 8am - 5pm: 507.280.1500
  • Water Outage: 5 pm - 8 am: 507.280.9191
  • Pay by Phone: 1.855.210.2285

More contact information

Conserve & Save® Rebates

CONSERVE energy and SAVE money using the RPU Conserve & Save® rebate program!

More information

Behind the Meter

The latest news, updates, notices and more!

RPU’s Rate Structure Survey FAQs

Q- Who is doing the survey? RPU has hired GreatBlue Research to facilitate the phone survey and online survey. Q- What is the point of the survey? The RPU Utility Board wants to gather feedback from residential customers about their level of understanding and support for different types of rate structures. Q- What are the [  read more »

RPU Customer Service Building

About RPU

Rochester Public Utilities (RPU) is a municipally-owned electric and water utility located in Rochester, MN. RPU serves more than 50,000 electric customers and 39,000 water customers. RPU operates under the direction of a five member, mayor-appointed Utility Board and under the Rochester City Council.

Read more