WHAT IS THE TIME-OF-USE RATE PILOT PROGRAM?
The Residential Time-of-Use (TOU) Rate Pilot Program may give you the opportunity to lower your annual energy costs by changing when you use electricity. However, if you use electricity during peak hours or excessive electricity during off-peak hours, your costs may be higher while participating in this program. This program is limited to the first 200 residential customers who sign up and are qualified.
To learn all about the TOU Rate Pilot Program, please watch the following informative video and read our Frequently Asked Questions.
It’s important to note that no refunds will be given if the rate results in a higher bill. You can decide to leave the TOU rate pilot program without penalty at any time with a 45-day notice; however, you will not be allowed back on. Terms and conditions for all rates can be found here.
FREQUENTLY ASKED QUESTIONS (FAQs)
If you have further questions, please email TOUPilot@rpu.org or call 507-280-1500 to speak to an RPU Customer Care Advisor. Click here to download a PDF of these FAQs.
HOW TO ENROLL
To request an enrollment form, please email us at TOUPilot@rpu.org or call RPU Customer Care at 507-280-1500.