Seasonal Residents

For customers who spend part of the year away during the winter months, keeping your temporary forwarding address and contact information up to date is essential for staying connected. By letting us know where you’ll be, you ensure that important bills, notices, and service updates reach you without delay. This helps prevent missed communications, avoids potential service interruptions, and allows us to provide timely support no matter where you are. 

Contact us either by calling Customer Care at 507-280-1500 or visiting us at our Service Center at 4000 East River Rd NE or updating your RPU Connect account.  

Business Hours 

RPU Service Center lobby hours are Monday through Friday from 8:00 am to 4:30 pm. 

Customer Care is available by phone Monday through Friday from 8:00 am to 5:00 pm.