Account Services
Account Services is your go-to resource for managing and understanding your utility account. It includes assistance with starting, stopping, or transferring service, as well as guidance on how to read and interpret your bill so you know exactly what you’re paying for. You’ll also find information on payment options, due dates, and programs that may help you manage your costs. In addition, Account Services connects you with our team through multiple contact methods whether by phone, online, or in person, so you can get answers to questions, resolve issues, and receive support whenever you need it.
Contact Us
RPU Service Center
4000 East River Rd NE
Rochester, MN, 55906
Business Hours
RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm
RPU Customer Care by phone: 507-280-1500
Monday-Friday 8am-5pm
Report an Outage
Electric Outage: 507-280-9191
Water Outage: 8am-5pm:
507-280-1500
Water Outage: 5pm-8am:
507-280-9191