Military Protection

Minnesota Statute 325E.028 Utility Payment Arrangement for Military Service Personnel provides protection against utility disconnection if a member of your household has been ordered into active military duty, for deployment, or for a permanent change in duty station during the period of active duty.

To be considered for military service personnel protection, you must meet requirements as outlined in the statute and enter a payment arrangement plan with RPU. The requirements include:

• Your household income is below the state median income, enter a payment arrangement that includes ten percent of your household’s gross monthly income toward your RPU bill.
• If your household income is above the State’s median income level, enter a reasonable payment arrangement that considers your financial resources and remain current with your payments.
• If you receive energy assistance, enter a payment arrangement that includes ten percent of your household’s gross monthly income toward your RPU bill.

If you meet the eligibility requirements for military service personnal protection, complete the Military Service Personnel Application for Protection from Disconnection.

For more information on Military Protection, please contact our Customer Care team at customercare@rpu.org or call 507-280-1500.