Service Assured® Water Service Repair Coverage

Automatic Enrollment & Costs
As of January 1, 2022, all eligible residential water customers who are not currently enrolled are automatically enrolled in Service Assured® Water.

Program details:

  • A fee of $1.99 will appear as a separate line item on your monthly RPU bill.
  • If you also enroll in the Service Assured® Electric Repair Program, the total cost for both is $3.00.
  • No deductible applies to this coverage.

More information:

How to Opt Out
If you do not wish to participate in Service Assured® Water, you may opt out. However, opting out means you will be responsible for any repair costs. For full details and the required opt-out form, visit the Service Assured® Repair Coverage page.

For questions, call RPU Customer Care at 507-280-1500.

Contact Us

RPU Service Center

4000 East River Rd NE
Rochester, MN, 55906

Business Hours

RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm

RPU Customer Care by phone: 507-280-1500
Monday-Friday 8am-5pm

Email us

Report an Outage

Electric Outage: 507-280-9191

Water Outage: 8am-5pm:
507-280-1500

Water Outage: 5pm-8am:
507-280-9191