BYOD Terms & Conditions

Device Performance

If the device system fails to perform, the customer will have 30 days to resolve the issue and to have RPU test and verify that performance has been restored. If performance is not restored within 30 days, RPU may elect to terminate the customer’s participation in the BYOD program. If communication or access is restored, the customer may opt back in with a to-be-determined reconnection date. Reconnection as provided herein may only happen once annually. 

Enrollment and Term

The customer agrees to participate in the BYOD program for 12 consecutive months, beginning on the date of enrollment. Customers will automatically remain on the program each year until either party decides to end participation. Customers may terminate participation by emailing rpuprograms@rpu.org or by calling 507-280-1537. RPU reserves the right to limit the number of customers per year and modify the Terms and Conditions at their discretion. 

Customer Data

The customer consents to RPU and/or RPU’s third party vendor access and use of certain customer data and information, including energy usage and consumption data. By signing up to participate in the BYOD Program, the customer consents to this information being accessed and provided to or by RPU and/or RPU’s third party vendor. This information will be used to assist in programming, reporting, monitoring, and controlling the device system, as well as other uses consistent with RPU’s requirements in reporting to the Minnesota Department of Commerce as part of Minnesota’s Energy Conservation and Optimization Act of 2021 (Minn.Stat. Section 216B. 2401). RPU will treat such data as confidential, and the data shall be shared as an aggregation of customer participation. 

Acknowledgement of Customer

The customer acknowledges and agrees that RPU will be permitted to control the smart thermostat(s) that is installed in their home during Peak Savings Events associated with the BYOD program. The customer acknowledges that they remain responsible for connectivity, maintenance, repair and replacement of their smart thermostat(s). 

Customer Compensation

Eligible customers will receive a one-time $50 enrollment incentive as a bill credit and must remain on the program for 12 consecutive months. Enrollment incentives will be applied within four (4) to six (6) weeks of approval. One (1) incentive per account, per service location. The customer agrees to stay enrolled throughout the summer season to receive a year-end $25 bill credit. Year-end incentives will be applied to the customer’s electric utility bill during the months of November–December. 

Indemnification

The customer shall indemnify, defend and hold harmless RPU, their affiliates, and their contractors, officers, directors, employees, agents, successors, assigns, and representatives (collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, and expenses (including reasonable attorneys’ fees and costs incurred to enforce this indemnity) arising out of the customer’s participation in this BYOD program. 

Warranty Disclaimer / Liability

RPU shall not be liable for any direct, indirect, special or consequential damages to any persons or property resulting from or arising out of any use, repair, delay in repairing, replacement of, modification to, unavailability of, or status of the customer’s smart thermostat(s). RPU is not responsible for any costs related to the repair, maintenance or replacement of your smart thermostat(s). 

By signing up, the customer agrees that they have read and understand the terms of participating in RPU’s BYOD program.