Report an Outage or Emergency

Report an Electrical Outage

If your power is out, report an outage through the RPU Connect app. You can also view current outages and restoration updates on our outage map.

Report a Streetlight Outage

See a streetlight that is out, flickering, staying on during the day or damaged? Let us know by completing the Report a Streetlight Outage form.

Report a Water Outage

Experiencing a water outage or another urgent water service issue? Call RPU at the appropriate number below.

Contact Us

RPU Service Center

4000 East River Rd NE
Rochester, MN, 55906

Business Hours

RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm

RPU Customer Care by phone: 507-280-1500
Monday-Friday 8am-5pm

Email us

Report an Outage

Electric Outage: 507-280-9191

Water Outage: 8am-5pm:
507-280-1500

Water Outage: 5pm-8am:
507-280-9191