How to Read Your Bill
Sample Bill
Your RPU bill can provide you with important information beyond your “Total Amount Due" each month. By looking over your bill and understanding each component, you will be better prepared to know who to contact with questions regarding RPU or Rochester Public Works charges, how to conserve electricity and water, what special products and services you are enrolled in, and where there are opportunities to save!
For a printable version of this, download How To Read Your Bill.
Do you have distributed generation at your home? Check out our How to Read Your Utility Bill with Distributed Generation.
INSTRUCTIONS: If you are viewing this sample bill on a desktop computer/laptop, use your mouse/trackpad to rollover the circled numbers and read the pop-up description for each section. On your mobile phone, scroll down the page to read the corresponding numbered descriptions listed at the bottom.
If you have further questions on your RPU billing statement, please contact RPU Customer Care at customercare@rpu.org or 507-280-1500.
Contact Us
RPU Service Center
4000 East River Road NE
Rochester, MN, 55906
Business Hours
RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm
RPU Customer Care by phone: 507-280-1500
Monday-Friday, 8am-5pm
Report an Outage
Electric Outage: 507-280-9191
Water Outage: 8am - 5pm: 507-280-1500
Water Outage: 5pm - 8am: 507-280-9191