Water and Electric Metering Policy
Policy Objective:
The Board’s objective is to meter and charge all end users for water and electric based upon measured or approved proxy volumes while encouraging conservation and efficient use of the commodity in compliance with RPU retail rate tariffs.
Policy Statement:
- All residential, commercial and industrial units shall be metered as defined in the Rochester Public Utilities “Electric Service Rules and Regulations” and “Water Service Rules and Regulations” handbook publications.
- All water and electric metering services shall be in compliance with industry established water and electric codes, as are applicable, including municipal rules, regulations, laws and ordinances.
- RPU will strive to economically leverage best available technologies to meet current and future metering solutions.
Policy Information
Effective Date of Policy: May 8, 1984
Last Reviewed: September 25, 2019
Last Approved: October 29, 2019
Signed By: Brian Morgan, Board President
Relevant Legal Authority:
City of Rochester Home Rule Charter Section 15.05
Public Utilities Regulatory Policies Act Section 113 (B)(1)
Rochester Public Utilities Board Resolution Adopting the PURPA Master Metering Standard adopted December 13, 1983
Minnesota State 326B.106, Subdivision 12

Contact Us
RPU Service Center
4000 East River Rd NE
Rochester, MN, 55906
Business Hours
RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm
RPU Customer Care by phone: 507-280-1500
Monday-Friday 8am-5pm
Report an Outage
Electric Outage: 507-280-9191
Water Outage: 8am-5pm:
507-280-1500
Water Outage: 5pm-8am:
507-280-9191