Outages, Electric Safety & Construction

Discover resources and learn what you should know about utility safety and quality assurance. Here you can find our online contact form, find contact information for Gopher State One, read what you should know about electric line safety, and discover how RPU ensures safe drinking water.

Report a Problem

Do you have a question or concern? We’d love to hear from you! Use our handy online form to submit general inquiries.

Power Outage Map

Read more for a detailed map of service outages in the Rochester area.

Report a Street Light Outage

Our online form is a quick and easy way to report a street light outage.

Gopher State One

Before you dig, call Gopher State One! Read more for full details and contact information.

Electric Line Safety

It’s important to know the basics of how to protect you and your family from electrical accidents! Read more for what you should know.

Backflow Prevention Program

Get the details on how RPU’s cross connection & backflow prevention ensure safe drinking water.

RPU Service Center

4000 East River Road NE
Rochester, MN, 55906

Business Hours

RPU Service Center Lobby Hours:
Monday-Friday 8am-4:30pm

RPU Customer Care by phone: 507-280-1500
Monday-Friday, 8am-5pm

Email us

Report an Outage

Electric Outage: 507-280-9191

Water Outage: 8am - 5pm: 507-280-1500

Water Outage: 5pm - 8am: 507-280-9191