Contact Us

Contact us using the information in this section, call us at 507.280.1500 or 800.778.3421, or contact us online.

Business Hours

Monday-Friday, 8 a.m. - 5 p.m.
Walk-in, phone, and email inquiries.

Contact Information


For information on jobs available at RPU and with the City of Rochester, please visit the City of Rochester Employment web page.


The RPU Service Center, considered the main office, is located at 4000 East River Road NE, Rochester, MN, 55906. We also have several payment drop boxes around town for your convenience.

Drop boxes are located at (click an address below for a map to the location):

RPU Service Center 4000 East River Road NE
City Clerk's Office City Hall Room 135 201 4th Street SE
Silver Lake Power Plant 425 West Silver Lake Drive NE
Hy-Vee Barlow Plaza 1315 6th Street NW
Hy-Vee North 500 37th Street NW
Hy-Vee South 500 Crossroads Drive SW

Pay by Phone 1.855.210.2285

Emergency Numbers

To report an electrical or water outage or emergency, please call us at:

24 hours: 507.280.9191

8 a.m. - 5 p.m.: 507.280.1500
5 p.m. - 8 a.m.: 507.280.9191