Start/Stop/Transfer Service
To make changes to your electric and water service, please call RPU customer service or stop into the RPU Service Center during business hours. Changes to services will take at least one business day.
RPU Service Center- 4000 East River Road NE
Contact Information
Residential Customer Service
For questions regarding your residential utilities, please check out the list below for contact information.
Contact a customer service representative today at 507.280.1500 or send us an email.
Customer service representatives can help you with:
- Payment options
- Billing inquiries
- Payment by phone
- Electric or water usage questions
- Program questions
- Conserve & Save® Rebates
- General questions
If you would like to Stop, Start, or Transfer Service please call us at 507.280.1500.
Residental Account Contact
Stephanie Humphrey
Phone – 507.280.1639
E-mail – shumphrey@rpu.org
Rebate Questions
Brandon Johnson
Email – bjohnson@rpu.org
Phone – 507.292.1220
