Privacy Statement

At RPU (RPU refers to the City of Rochester acting through its Rochester Public Utility), we respect your privacy and are committed to protecting it, to the best of our ability, in our online environment.

The customer-specific areas on our website where you choose to submit personal information, such as signing up for new services via forms or providing feedback via email, will be used strictly to help us serve you and your account. At this time, we do not capture personal information for the purpose of marketing products and services to you.

Our web server does collect general information that does not relate to specific individual visitors, such as the number of visits to our site, the number of pages viewed, or the domains from which people visit. This information is evaluated and used to improve our site and improve our services to you.