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FOR IMMEDIATE RELEASE
NOVEMBER 17, 2004

COLD WEATHER TIPS TO HELP PREVENT FROZEN PIPES

ROCHESTER, Minn—With the recent cold snap, RPU offers the following cold-weather tips to help customers prevent water damage to their homes this winter.

• Customers who have outside faucets should make sure garden hoses are disconnected so the faucet can drain properly. If left connected, the faucets will not drain and can freeze and break. The line usually breaks in the wall so the first sign of a problem is water running through the wall.

• Customers who live in mobile homes should make sure their heat tape is turned on and working properly. If the heat tape is turned off or malfunctioning, the pipes and water meter can freeze and break.

• If there is exposed plumbing in closets or cabinets on an outside wall, open doors and let warm air from your home circulate into the closet to prevent frozen pipes.

• If you are leaving your home for an extended time, contact RPU with the dates you will be gone. Also leave a name and phone number of a person in the area who would know how to reach you in case of a utility emergency at your home.

• If you would like bills forwarded to your winter or temporary address, please give us that address.

Contact RPU at 280-1500 or Contact Us with questions.